Talk to Zonterra
Business Outsourcing & Technology Partner ยท Sri Lanka

Outsource Your Operations. Focus on Growth.

Zonterra helps international businesses build, manage and scale their operations from Sri Lanka, from sales and marketing to customer support, finance, technology and complete business processes.

Talk to Zonterra Explore Our Solutions
One Partner. Multiple Solutions. Built Around Your Business.
10Service areas you can outsource.
6Levels, from one task to complete operations.
GMT+5:30Shifts aligned to UK, EU, Middle East & AU hours.
Meet our approach
Built for businesses in
United Kingdom Europe Middle East Australia United States
Start anywhere

What would you like to outsource?

Start small or hand over a whole function. We build around your scope.

01A single task 02A project 03A dedicated employee or team 04An entire department 05Multiple departments 06Complete business operations
What we do

People, processes and technology, under one partnership.

Zonterra works as an extension of your business. We provide the team, run the process and build the systems behind it, so you don't have to build every department yourself.

Business outsourcing

Run your operations

Dedicated teams for sales, marketing, customer support, finance, compliance and back-office work, managed to your standards.

  • Sales & lead generation
  • Customer support & call centre
  • Finance, admin & data
Travel operations

Support travel businesses

Sales, enquiries, quotations, bookings and supplier coordination for travel agencies and tour operators.

  • Holiday sales & lead conversion
  • Quotations & itineraries
  • Supplier & DMC coordination
Technology solutions

Build the systems behind it

Websites, apps, CRMs, automation and integrations that make your operation faster and easier to manage.

  • Websites & web applications
  • Mobile apps & CRM systems
  • API integration & automation
Complete business outsourcing

More Than Outsourcing. Your Extended Team.

Hand over one function or connect several. Zonterra can manage multiple business functions under one outsourcing partnership, end to end.

  1. Marketing
  2. Lead Generation
  3. Sales
  4. Customer Support
  5. Operations
  6. Finance
  7. Administration
  8. Technology
  9. Reporting
One partner across your entire workflow. You keep control.
See how it works
Scale without the overheadYou don't have to build every department yourself.
Stay in chargeOutsource the work. Keep control of the business.
Work as oneZonterra becomes an extension of your team.
Customer support team working with headsets in a modern office
People first

Skilled people, managed for you

We recruit, train and supervise the team. They work to your processes, in your tools and during your hours.

Our team approach
Services

What you can outsource to Zonterra

Ten service areas, each available as a project, a dedicated team or a fully managed department.

Sales & Business Development

Lead generation, outbound sales, appointment setting and CRM management.

Marketing & Digital Marketing

Social media, content, campaigns, email marketing and market research.

Customer Support & Call Centre

Inbound and outbound support, helpdesk, retention and non-voice support.

Business Operations

Order processing, bookings, supplier coordination and workflow management.

Finance & Accounting

Bookkeeping, payables, receivables, payroll support and reconciliation.

Compliance & Admin Support

Documentation, data verification, record management and quality checks.

IT Support & Technical Services

Remote IT support, helpdesk, system administration and cloud support.

Website & App Development

Websites, web and mobile apps, CRMs, e-commerce and integrations.

Back-Office & Data Processing

Data entry, document management, research and virtual assistance.

Travel & Hospitality Operations

Sales, quotations, bookings, DMC coordination and itineraries.
Technology solutions

Build. Automate. Integrate.

Zonterra can run a business process and build the technology that supports it. One team understands both the work and the system behind it.

Website Development Mobile Apps Web Applications CRM Development Business Software API Integration Automation E-commerce Dashboards Custom Digital Solutions
Explore technology
Developer writing code for a business web application
Operate + BuildThe team running your process can also automate it.
Outsourcing models

Choose how you work with us

Four flexible models. Start with one and move to another as your business grows.

01

Project Outsourcing

Outsource a specific project or campaign with a defined scope and timeline.

Best for: launches, campaigns, builds and one-off workloads.
02

Dedicated Team

Build a dedicated team working exclusively for you, managed by Zonterra.

Best for: ongoing roles you want to scale cost-effectively.
03

Department Outsourcing

Outsource an entire department such as sales, marketing, finance or customer support.

Best for: functions you want run end to end.
04

Complete Operations

Outsource multiple business functions and let Zonterra manage the operational workflow.

Best for: growing companies that want one operating partner.
Why Zonterra

A partner that takes ownership

Cost Efficient

Lower operating costs without lowering standards.

Skilled Professionals

Educated, English-speaking talent from Sri Lanka.

International Focus

Built to serve UK, European and global clients.

Flexible Solutions

From one task to complete operations.

Scalable Teams

Grow or adjust capacity as demand changes.

Technology Driven

Systems, automation and reporting built in.

One Partner

Many functions, one point of accountability.

Partnership Approach

We work as part of your team, not a vendor.

Process Ownership

We own the workflow and improve it.

Quality & Accountability

Clear KPIs, QA checks and regular reporting.

Industries

Industry-flexible by design

Our processes adapt to the way your sector works. If your business has repeatable work, we can help run it.

View industries
Travel & Tourism
Technology & SaaS
E-commerce
Finance & Accounting
Real Estate
Healthcare
Insurance
Retail
Hospitality
Education
Professional Services
Logistics
Digital Businesses
Startups
How it works

From first call to a running operation

  1. 01

    Understand

    We learn your business, goals and requirements.

  2. 02

    Design

    We create the right outsourcing model for you.

  3. 03

    Build

    We set up the team, systems and processes.

  4. 04

    Launch

    We integrate the operation with your business.

  5. 05

    Manage & Improve

    We monitor performance and keep improving.

Travel operations desk with laptop, map and passport
Experience

Built by professionals with hands-on experience in international business operations.

Currently supporting a UK-based travel company

Today, our team provides day-to-day operational support for a UK travel business, covering the kind of work international companies outsource:

  • Sales & lead follow-up
  • Customer enquiries
  • Quotations & itineraries
  • Booking support
  • Supplier & DMC coordination
  • CRM & sales administration

Zonterra is a newly launched company. We'd rather show you how we work than make big claims, so ask us for a walkthrough of a live operation.

Let's talk

Tell us what you want to outsource. We'll show you how we can manage it.

A short consultation is enough to map your requirements to the right team and model.

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