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Services

Business outsourcing services, delivered from Sri Lanka

Ten service areas that can run on their own or together. Each one is available as a project, a dedicated team or a fully managed department.

Sales & Business Development

A sales team that finds, contacts and converts your prospects, and keeps your pipeline clean while it does.

Outsource sales
  • Lead generation
  • Outbound sales
  • Telesales
  • Appointment setting
  • Customer follow-ups
  • CRM management
  • Customer retention
  • Sales administration

Marketing & Digital Marketing

Consistent, on-brand marketing run by a team that reports on results, not just activity.

Outsource marketing
  • Social media management
  • Content creation
  • Digital marketing
  • Advertising support
  • Email marketing
  • Lead generation
  • Campaign management
  • Market research

Customer Support & Call Centre

Voice and non-voice support that sounds like your brand, with shifts that cover your customers' hours.

Outsource support
  • Inbound customer support
  • Outbound calling
  • Technical support
  • Helpdesk
  • Telemarketing
  • Customer retention
  • Complaint handling
  • Email, chat & non-voice support

Business Operations Outsourcing

The day-to-day work that keeps your business moving, documented, monitored and improved.

Outsource operations
  • Administration
  • Order processing
  • CRM management
  • Booking management
  • Supplier coordination
  • Documentation
  • Reporting
  • Workflow management

Finance & Accounting

Accurate, timely finance administration that works with your accountant and your systems.

Outsource finance
  • Bookkeeping
  • Accounts payable
  • Accounts receivable
  • Payroll support
  • Invoice processing
  • Reconciliation
  • Financial administration
  • Financial reporting

Compliance & Administrative Support

Careful, checkable administration for work where accuracy and records matter.

Outsource compliance admin
  • Documentation
  • Compliance administration
  • Data verification
  • Record management
  • Process monitoring
  • Reporting
  • Quality checks

IT Support & Technical Services

Remote IT support that keeps your people and systems running.

Outsource IT support
  • Remote IT support
  • Helpdesk
  • System administration
  • Network support
  • Cloud support
  • Software maintenance
  • IT operations

Website & App Development

Websites, apps and business software designed around how your operation actually works.

See technology
  • Website development
  • Web applications
  • Mobile applications
  • CRM systems
  • E-commerce platforms
  • API integrations
  • Automation
  • Custom software

Back-Office & Data Processing

High-volume, detail-heavy work handled accurately so your core team can focus.

Outsource back-office
  • Data entry
  • Data processing
  • Document management
  • Virtual assistance
  • Database management
  • Research
  • Reporting
  • Administrative support

Travel & Hospitality Operations

Our team's current day-to-day work. We support travel agencies and tour operators with sales, service and operations, from first enquiry to confirmed booking.

Outsource travel operations
  • Holiday package sales
  • Lead management & conversion
  • Inbound & outbound calls
  • Customer enquiries & follow-ups
  • Quotation preparation
  • Itinerary preparation
  • Booking & reservation support
  • Supplier & DMC coordination
  • CRM & sales administration
  • Social media enquiries
  • Travel administration
  • Travel websites & booking systems
Combine services

Need more than one? That's where we work best.

Connect sales, support, operations and technology under one partner and one point of accountability.

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