VISION
At Zonterra Pvt Ltd, We are revolutionizing the Business Process Outsourcing industry to drive global efficiency and innovation.
We strive to deliver top-notch BPO solutions that redefine industry standards and elevate client satisfaction.
ABOUT ZONTERRA
At Zonterra Pvt Ltd, We specialize in delivering reliable, scalable, and cost-effective Business Process Outsourcing (BPO) solutions for international clients. Headquartered in Sri Lanka, we bring together skilled professionals, advanced technology, and process excellence to help global businesses boost efficiency while reducing operational costs.
Our approach goes beyond traditional outsourcing we focus on building trust, seamless communication, and long-term partnerships. With Zonterra, you gain more than a service provider; you gain a dedicated partner committed to your growth and success.
We don’t just manage processes — we deliver peace of mind and measurable performance.
OUR MISSION
Redefining Business Process Outsourcing
At Zonterra, we are on a mission to redefine the way business process outsourcing is perceived. We aim to provide innovative and efficient solutions that enable our clients to focus on their core business while we handle their non-core activities with precision and expertise.
Why Zonterra ?
Choosing the right outsourcing partner can define the success of your business operations. At Zonterra Pvt Ltd, We go beyond basic service delivery we build partnerships based on trust, transparency, and performance.
Global Focus
We specialize in supporting international businesses with tailored outsourcing solutions, helping companies across the globe operate seamlessly from Sri Lanka.
Skilled Professionals
Cost Efficiency
We deliver exceptional value by optimizing operational costs without compromising quality, enabling businesses to scale efficiently while maximizing return on investment.
Technology-Driven Processes
We leverage secure infrastructure, modern communication tools, and automation technologies to ensure smooth and efficient operations for all clients.
Scalable & Flexible Solutions
Whether you’re a startup or an enterprise, our services are designed to grow with your business flexible, adaptable, and built around your unique needs.
Industries We Serve
Our expertise spans across a wide range of industries, allowing us to deliver customized solutions that meet the specific challenges of each sector.
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Technology & Software – Helpdesk, IT support, and tech-enabled customer service solutions.
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E-commerce & Retail – Customer support, order management, and data processing for online businesses.
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Finance & Accounting Firms – End-to-end bookkeeping, reporting, and compliance support.
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Healthcare & Insurance – Patient support, claims processing, and back-office operations.
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Travel & Hospitality – 24/7 customer assistance, booking support, and inquiry management.
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Real Estate & Property Management – Lead generation, client support, and document management
With a combination of talent, technology, and trust, Zonterra delivers results that help global businesses operate smarter and scale faster.
Our Journey So Far
