Solutions
At Zonterra Pvt Ltd, We specialize in providing reliable and scalable Business Process Outsourcing (BPO) solutions to International clients. Headquartered in Sri Lanka, We combine skilled talent, advanced technology, and process excellence to help foreign companies improve efficiency and reduce costs.
CALL CENTER SOLUTION
At Zonterra, we provide comprehensive call center solutions designed to strengthen customer relationships and drive business growth. Our services include inbound and outbound customer support, ensuring every client interaction is handled with care and professionalism. We also specialize in technical support across both voice and non-voice channels, delivering quick and effective resolutions. In addition, our teams are skilled in lead generation and telemarketing, helping businesses expand their reach, while our dedicated helpdesk services ensure seamless assistance for your customers around the clock.
Finance &
Accounting
Outsourcing
Zonterra offers reliable finance and accounting outsourcing services that help businesses streamline their financial operations with accuracy and efficiency. From bookkeeping and payroll management to accounts payable and receivable processing, our team ensures every detail is managed with precision. We also provide expert support in tax preparation to keep you compliant, along with clear and timely financial reporting to support smarter business decisions. With Zonterra as your partner, you gain the confidence of a strong financial backbone while reducing costs and saving valuable time.
IT Support & Services
At Zonterra, we deliver end-to-end IT support and services to keep your business running smoothly and securely. Our remote IT helpdesk ensures that technical issues are resolved quickly, minimizing downtime and disruption. We provide expert network and server management to maintain reliable performance, along with cloud support that helps businesses adapt to modern, scalable solutions. In addition, our team handles software maintenance, ensuring your systems remain up-to-date, secure, and optimized. With Zonterra, you get dependable IT support that allows you to focus on growing your business while we handle the technology.
Back-Office Support
Zonterra provides efficient and reliable back-office support services to help businesses streamline their administrative operations. Our team specializes in data entry and data processing, ensuring accuracy and consistency in every task. We also offer virtual assistance to handle daily operational needs with professionalism and confidentiality. Through effective document management, we help you organize and safeguard critical information, while our market research and reporting services deliver valuable insights for informed decision-making. With Zonterra managing your back-office functions, your team can stay focused on growth and strategic priorities.
SCALABLE BPO SOLUTIONS
At Zonterra, we offer scalable Business Process Outsourcing (BPO) solutions using advanced technology and skilled talent. Our services are designed to improve efficiency and reduce costs for international clients, ensuring reliable and high-quality support.
DEDICATED SUPPORT TEAM
Our dedicated support team at Zonterra is committed to providing seamless communication and human-centered BPO solutions. We prioritize the needs of our clients and tailor our services to ensure a personalized and efficient outsourcing experience.
COST-EFFECTIVE OPERATIONS
We focus on delivering cost-effective BPO operations with a strong emphasis on low emissions and efficiency. At Zonterra, we are dedicated to implementing environmentally friendly practices while optimizing business processes for our international partners.
TECHNOLOGY-DRIVEN SOLUTIONS
Zonterra offers technology-driven solutions, including digital products and platforms, to enhance the efficiency and performance of BPO operations. Our advanced tools and apps enable real-time decision-making and situational awareness for seamless business processes.
Robust Cyber Security - REAL-TIME ANALYTICS
With Zonterra, clients can benefit from advanced cyber security measures to safeguard their BPO operations and sensitive data. We prioritize the protection of information and ensure a secure environment for all business processes and transactions.